You’re dealing with a broken spring on a push paddle (panic/push bar) device. That’s a common issue, especially in high-traffic commercial doors.
Here’s a breakdown of what you need to know and do:
What Happens When the Spring Breaks?
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The paddle stays loose or doesn’t return to position after pressing.
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The latch doesn’t retract properly, so the door either won’t open or won’t stay latched.
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It can become a code violation if the door doesn’t open freely in an emergency.
️ Options for Fixing It
1. Replace the Spring (If Available)
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Some models like Von Duprin, Falcon, or Adams Rite allow spring replacement.
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You’ll need to open the housing (usually torx or hex screws) and check if the spring is accessible.
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Replacement springs are sometimes available as part of a repair kit.
⚠️ Important: You must know the exact make and model of the device.
2. Replace the Paddle Assembly
If the spring is not replaceable or the parts are worn out:
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Replace the entire push paddle assembly.
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This is often faster and more reliable than fixing internal components.
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Brands like Adams Rite 4590, Detex, or Doromatic offer compatible replacement paddles.
3. Temporary Fix (Not Recommended for Long Term)
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A temporary spring band or rubber band workaround might return the paddle to position, but it’s not code-compliant and shouldn’t be used in commercial/public buildings.
️ Legal/Code Reminder (Quebec/NBC)
According to the Building Code:
“Devices intended for use on exit doors must be operable with a single motion and not require tight grasping, pinching, or twisting.”
If the spring is broken and the latch won’t retract properly, the door is not compliant.
✅ What To Do Now
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Identify the brand/model – check for labels/stamps on the paddle or internal mechanism.
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Call us for service 514-836-9097